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Empowering your Support at Home journey

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PlanCare mobile app showing the funds available to spend this quarter
  • Winner, 2025 Future of Ageing Awards
  • Winner, Operational Management Solution, Asia Pacific Eldercare Innovation Awards
  • Finalist, Home Care, Asia Pacific Eldercare Innovation Awards
  • Finalist, AI Solution, Asia Pacific Eldercare Innovation Awards
  • AFR BOSS Most Innovative Companies
  • Finalist, 2022 Australian Disability Service Awards
  • Winner, 2022 Australian Disability Service Awards
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PlanCare Introductory Offer

For your first 12 months with PlanCare, our Platform fee drops from 9.8% to 7%, leaving more of your Support at Home budget for the care you choose. After 12 months, our standard 9.8% fee applies.

About $1,290 more available for care in your first year*

Learn more

Self-Manage your Support at Home funds

Our self-managed service gives you more choice and control and enables your funding to go much further. You choose who you receive services from with no hidden fees.

The PlanCare portal and mobile app make staying in control simple for you and your family. Track your spending, approve invoices, and manage your support from anywhere, at any time.

Find out more
PlanCare portal open on a laptop
Quarterly budget card showing $7,732.83 available, with 54% of the budget committed this quarter
3 invoices awaiting approval
Spending by support category: clinical supports, independence and everyday living

Wherever you are, we will walk the next steps with you

  • Getting started

    You are looking into home care for yourself or someone you love, or waiting for a My Aged Care assessment.

    • Understand how Support at Home works
    • Feel prepared for your assessment
    • Talk through your questions, at your own pace
  • Waiting for funding

    You have been assessed and approved, and you are waiting for your Support at Home funding to be allocated.

    • Stay informed while you wait
    • Talk through the support you would like at home
    • Know what to do when your funding becomes available
  • Thinking of switching

    Unhappy with your current care, slow replies or late payments to your workers?

    • We help you switch providers with no gap in your care
    • Keep track of your budget with our Portal and Mobile App
    • Personal support from a dedicated Co-Care Partner and more hours of care with our Introductory Offer

Why choose PlanCare as your funds partner?

PlanCare enables you to have more choice and control and get more from your funding. We offer you total flexibility on how you receive the support you need. PlanCare enables you to manage your funds, engage your own providers and more.

Smiling older man sitting at a table with his laptop at home
  • No Hidden Fees
  • Access To a Dedicated Co-Care Partner
  • Australia Wide Support
  • Approved Providers
  • Total Visibility Of Your Funding
  • Access To Our Online Portal

Don’t just take our word for it, hear from our happy clients.

“After 4 years of managing my mum’s package through another provider, we finally found PlanCare, and we have been totally amazed at the helpfulness, understanding, kindness and empathy that we had not been able to find in another provider.”
Giselle (WA)
“Really happy with everything that PlanCare has done for us over the last year. Easy communication, prompt payments, and quick replies to emails have made things so much better. Nothing ever seems like too much trouble.”
Sophie (NSW)
“My husband and I are both on packages that are administered by Plancare. We are more than satisfied with the efficient and friendly way that they conduct the business, and are particularly impressed by the prompt, helpful and friendly way that our Co-Care Partner follows up on all of our queries. PlanCare makes everything so easy, we are proudly part of their community and recommend them without hesitation.”
Joan (QLD)
“I have had a wonderful time with PlanCare as my chosen package provider as a company specialising in self-management. It is reliable, well aware of legislated uses and prohibitions of government funds and honest, willing to explain exclusions too.”
Chris (NSW)