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1800 024 000 1800 024 000Self-managing your Support at Home gives you
more choice, more flexibility, and greater control over
how your funding is used. We will show you just how
easy it is to get started.
For many older Australians, self-managing your Support at Home Package is a way to take an active role in shaping the support they receive. It means having the freedom to choose your own providers, negotiate services directly, and make decisions that reflect your unique needs and preferences. While it does come with added responsibility, it also offers a sense of independence and ownership that can be incredibly rewarding.
In this blog, we will explain what self-management involves, how to get started, and what to consider before making the switch.
Understanding how much funding you have and what you can spend it on is the first step. Your dedicated PlanCare Co-Care Partner will work with you to create a personalised budget, giving you a clear idea of how much you can allocate to each type of support or service.
You have the freedom to choose your own providers. This could include searching online, using support worker platforms, or simply contacting local businesses and people you trust. For example, you might prefer to use your local physiotherapist, or perhaps you know a reliable cleaner through a friend. The provider does not need to be already operating within the aged care sector - they just have to be able to pass our verification process, and keep in line with our policies.
Once you’ve chosen a provider, you will need to discuss the details with them including their hourly rate, how often you would like their services, and what they will need to provide in order to be paid through your Support at Home Package. This includes informing them that certain documentation is required by PlanCare to verify them and work with them as a provider on an ongoing basis.
After confirming the arrangements with your provider, send their contact details to PlanCare. Our team will then reach out to collect the necessary documents and complete the verification process.
Once you’ve received confirmation that your provider has been verified, you are ready to begin services. Don’t forget to keep an eye on your budget as you go, to ensure you stay within your allocated funding.
Even though you are managing the day-to-day aspects of your care, you are never alone. When you self-manage with PlanCare:
Self-management is about putting you in control. It’s a great option if you value independence, want to stretch your funding further, and feel confident coordinating your own supports. With the right provider behind you, it can be a truly empowering way to receive care.
If you are considering self-managing your Support at Home Package and would like to explore whether it’s right for you, reach out to our team at PlanCare on 1800 024 000.
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